Frequently Asked Questions
Everything you need to know about your Lemokey experience
What is the typical shipping timeframe for Lemokey products?
Orders are typically processed within 1-2 business days. Standard international shipping usually takes 7-12 business days, depending on your location and customs clearance.
Do Lemokey keyboards come with a warranty?
Yes, all Lemokey keyboards include a 12-month limited warranty that covers manufacturing defects in materials and workmanship under normal use.
What is your return policy for electronics?
We offer a 7-day return policy from the date of delivery. Items must be in their original packaging and in like-new condition to qualify for a refund.
Are Lemokey keyboards compatible with both Mac and Windows?
Absolutely. Our keyboards feature a system toggle and include extra keycaps so you can switch seamlessly between macOS and Windows layouts.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How can I track my order status?
Once your order ships, you will receive an email notification containing a tracking number and a link to our carrier's tracking portal.